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Customer Experience Executive - Domestic

Karachi, Pakistan
  • Ad Id
    2252215
  • Ad Posted
    2 Sep 2019
  • Type of Job
    Full Time
  • Company Name
    ibex.
  • Function
    Customer Service / BPO / KPO
  • Designation
    Customer Experience Executive - Domestic
  • Education
    Bachelor’s Degree
  • Experience
    Less than 1 year
  • Salary
    20000 – 24999
  • Willing to Relocate?
    Yes
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. • Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Center Operations • Must be flexible to work in shifts • Excellent communication skills o Age limit: 20 to 30 Views: 288