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Customer Experience Specialist - International

Karachi, Pakistan
  • Ad Id
    2252213
  • Ad Posted
    2 Sep 2019
  • Type of Job
    Full Time
  • Company Name
    ibex.
  • Function
    Customer Service / BPO / KPO
  • Designation
    Customer Experience Specialist - International
  • Education
    Intermediate / A Level
  • Experience
    1-3 years
  • Salary
    50000 – 54999
  • Willing to Relocate?
    Yes
? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transnational or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Views: 287