Sell

Search 1,449,155 ads on Pakistan's favorite Classifieds Site

in

Customer Support Executive

Karachi, Pakistan
  • Ad Id
    1960458
  • Ad Posted
    12 Jan 2017
  • Type of Job
    Full Time
  • Company Name
    IBEX Global
  • Function
    Customer Service / BPO / KPO
  • Designation
    Customer Support Executive
  • Education
    Bachelor’s Degree
  • Experience
    Less than 1 year
  • Salary
    15000 – 19999
  • Willing to Relocate?
    No
o Brief description of the job: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. o Working Hours: 9 hour shift o Requirements (Education): Bachelors qualified o No. of Vacancies: 30+ o Age limit: 18 to 30 o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus o Gender: Male & Female o Job Shift: On Rotation o Job Type: Full-time o Salary: 14,000 to 18,000 per month o Transport: Conveyance will be provided to females only, males own transport. o Job Location: Karachi / Lahore / Islamabad o Skills & Abilities: • Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Centre Operations • Must be flexible to work in shifts • Excellent communication skills Views: 258