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Customer Support Specilist

Karachi, Pakistan
  • Ad Id
    1960459
  • Ad Posted
    12 Jan 2017
  • Type of Job
    Full Time
  • Company Name
    IBEX Global
  • Function
    Customer Service / BPO / KPO
  • Designation
    Customer Support Specialist
  • Education
    Intermediate / A Level
  • Experience
    Less than 1 year
  • Salary
    40000 – 44999
  • Willing to Relocate?
    Yes
• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30+ • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transnational or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus • Salary: up to Rs. 45,000/- • Transport: Conveyance will be provided. o Job Location: Karachi / Lahore / Islamabad Views: 228