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Phone Banking Officer

Karachi, Pakistan
  • Ad Id
    2209680
  • Ad Posted
    8 Apr 2019
  • Type of Job
    Full Time
  • Company Name
    ibex.
  • Designation
    Phone Banking Officer
  • Education
    Bachelor’s Degree
  • Experience
    Less than 1 year
  • Salary
    15000 – 19999
  • Willing to Relocate?
    No
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. o Working Hours: 9 hours shift o Requirements (Education): Bachelors qualified o No. of Vacancies: 10 o Skills & Abilities: • Banking & Finance knowledge (basic level) • Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Center Operations • Must be flexible to work in shifts • Good English communication skills o Age limit: 20 to 30 o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus o Gender: Male & Female o Job Shift: On Rotation o Job Type: Full-time o Salary: 16,000 to 19,000 per month Email Subject should be “Phone Banking Officer” Views: 416